課程介紹
本課程著重實務經驗，內容參考國內外人力資源管理相關的理論及文獻，更注重我國餐旅產業相關政策及發展趨勢。從旅館以及餐飲業界著手學習人力資源管理技能，從人員召募到福利制度之建立，再到勞工安全於餐旅產業之重要性，以使學生能夠迅速由理論切入實務界之實際運用。Drawing from human resource management (HRM) theories and cases, this course emphasizes on learning practical personnel management and hands-on experiences. Specifically, students will be taught to understand human resource practices, policies, and outlook of the hospitality industry in Taiwan. Using lodging and restaurant businesses as discussion bases, this course provides HRM knowledge and skills from employee hiring to compensation planning, to essential occupation safety and health administration in the hospitality industry.
教科書:
• 指定用書Required text: 鄭紹成、高于歡. (2018). 《觀光暨餐旅人力資源管理：全球視野 (二版一刷) Human Resource Management for Tourism and Hospitality : Global Perspective 2ed Edition》. 新北市，臺灣: 華立圖書股份有限公司. ISBN: 9789577847744（本課程亦可接受2015舊版《觀光暨餐旅人力資源管理：競爭導向管理 (二版)》，ISBN 9789577844859 ; 9789577845887.
• 隨堂講義Class handout : 可能在課堂上分發或張貼在課程網站上提供及時/時尚補充材料（如當前的趨勢/問題)。 Timely/trendy supplemental materials (e.g., current trends/issues) may be distributed in class or posted in the course website.
• 請同學尊重智慧財產權，使用正版教科書及合法教材，不得非法影印，以免觸犯智慧財產權相關法令。Please respect intellectual property rights. Photocopying licensed materials such as textbooks may illegally breach the intellectual property rights laws.
• 隨堂講義Class handout : 可能在課堂上分發或張貼在課程網站上提供及時/時尚補充材料（如當前的趨勢/問題)。 Timely/trendy supplemental materials (e.g., current trends/issues) may be distributed in class or posted in the course website.
• 請同學尊重智慧財產權，使用正版教科書及合法教材，不得非法影印，以免觸犯智慧財產權相關法令。Please respect intellectual property rights. Photocopying licensed materials such as textbooks may illegally breach the intellectual property rights laws.
教學進度:
詳見授課計劃之課程進度表。老師可能基於學生的學習步伐或添加材料而酌情修改。每次上課將講授或進行至少一個重要的主題/活動，並於括弧中標示相對應的教材。Class Schedule (subject to change as the class progresses) is a tentative schedule for our class in this semester. The instructor may modify it based on the learning pace of the students or added materials. Each class meeting will focus on at least one important topic/activity and the corresponding readings/materials are indicated in the parentheses.
課程大綱
本課程不開放報名
